<img height="1" width="1" src="https://www.facebook.com/tr?id=996474224689458&amp;ev=PageView &amp;noscript=1">

Questions? Call Us (617) 712-0447

YEC Members Offer Tips on Working with Customers

YEC Members Offer Tips on Working with Customers

YEC members are experts in many fields. From technology to food innovation, they’ve started successful and forward-thinking companies across a variety of industries and gained first-hand knowledge of the challenges of starting and sustaining a business. This week, our members offer insight on how to work successfully with your customers.

The 15 Best Tools for Collecting Customer Feedback

One reason a startup becomes successful is because of the strong relationship the company builds with its customer base. That's why we recently asked our members to share which tools are best for soliciting feedback about their product, service or website. Read the latest from Small Biz Technology.

Contributors: Ophir TanzGumGumBeck BambergerBAM CommunicationsIvan TsybaevTrucker Path, IncIsmael WrixenFE InternationalPhil LaboonEyeflow Internet MarketingPatrick BarnhillSpecialist ID, Inc.Andrew KucheriavyIntechnicAaron SchwartzModifyAndy KaruzaFenSensJonathan LongMarket Domination MediaMattan GriffelOne MonthJames SimpsonGoldFire StudiosPeter BoydPaperStreet Web DesignCody McLainSupportNinjaJohn RamptonDue.

Being a Customer in the Era of 'Minimal Viable Disappointments'

In his latest Forbes article, YEC'er David Ciccarelli shares how you can navigate this landscape as it pertains to seeking out the right solutions that will work for your business. He writes, "Be sure to ask the right questions from the start so that you can enter into agreements with eyes wide open."

15 Methods for Educating Customers About Your New Services and Products

When launching a new product or service, companies need to find the balance between allowing customers or users to dive right into the new tool and first requiring extensive education. At your next product or feature launch, consider these education tips listed on The Huffington Post so that you and your users are satisfied with the experience.

Contributors: Aaron Schwartz, Modify WatchesChuck Cohn, Varsity TutorsKelly Azevedo, She’s Got SystemsJohn Rampton, DueBrett Farmiloe, MarkitorsRussell Kommer, eSoftware AssociatesJared BrownHubstaffNicole Munoz, Start Ranking NowStanley Meytin, True Film ProductionDavid Ciccarelli, VoicesZach Binder, RanklabAndrew O’Connor, American Addiction CentersRobert Lee, Circa InteractiveAnthony PezzottiKnowzoRobby Berthume, Bull & Beard.

Reactivate Dead Leads with a Summer 'Shock and Awe' Campaign

MailLift co-owner and advisor Nick Akey recently wrote a Forbes article about when and how to reach out to reactivate dead leads and achieve a successful outcome. He writes, "Summer is a hot season and a great time to reactive cold leads to promote business growth. All it takes is a fresh, standout campaign that sets your product apart."

New call-to-action