YEC Members Offer Tips on Working with Customers
YEC members are experts in many fields. From technology to food innovation, they’ve started successful and forward-thinking companies across a variety of industries and gained first-hand knowledge of the challenges of starting and sustaining a business. This week, our members offer insight on how to work successfully with your customers.
One reason a startup becomes successful is because of the strong relationship the company builds with its customer base. That's why we recently asked our members to share which tools are best for soliciting feedback about their product, service or website. Read the latest from Small Biz Technology.
Contributors: Ophir Tanz, GumGum; Beck Bamberger, BAM Communications; Ivan Tsybaev, Trucker Path, Inc; Ismael Wrixen, FE International; Phil Laboon, Eyeflow Internet Marketing; Patrick Barnhill, Specialist ID, Inc.; Andrew Kucheriavy, Intechnic; Aaron Schwartz, Modify; Andy Karuza, FenSens; Jonathan Long, Market Domination Media; Mattan Griffel, One Month; James Simpson, GoldFire Studios; Peter Boyd, PaperStreet Web Design; Cody McLain, SupportNinja; John Rampton, Due.
In his latest Forbes article, YEC'er David Ciccarelli shares how you can navigate this landscape as it pertains to seeking out the right solutions that will work for your business. He writes, "Be sure to ask the right questions from the start so that you can enter into agreements with eyes wide open."
When launching a new product or service, companies need to find the balance between allowing customers or users to dive right into the new tool and first requiring extensive education. At your next product or feature launch, consider these education tips listed on The Huffington Post so that you and your users are satisfied with the experience.
Contributors: Aaron Schwartz, Modify Watches; Chuck Cohn, Varsity Tutors; Kelly Azevedo, She’s Got Systems; John Rampton, Due; Brett Farmiloe, Markitors; Russell Kommer, eSoftware Associates; Jared Brown, Hubstaff; Nicole Munoz, Start Ranking Now; Stanley Meytin, True Film Production; David Ciccarelli, Voices; Zach Binder, Ranklab; Andrew O’Connor, American Addiction Centers; Robert Lee, Circa Interactive; Anthony Pezzotti, Knowzo; Robby Berthume, Bull & Beard.
MailLift co-owner and advisor Nick Akey recently wrote a Forbes article about when and how to reach out to reactivate dead leads and achieve a successful outcome. He writes, "Summer is a hot season and a great time to reactive cold leads to promote business growth. All it takes is a fresh, standout campaign that sets your product apart."