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Using Education to Increase Frequency

A Video Training from YEC Coaching

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If your customers aren't coming back for more business, they may not be aware of your additional offerings.

 

Coach Charles Gaudet explains why using education is one way to get customers to buy from you in greater frequency.

  • Understand that, when existing satisfied customers stop doing business with you, it often has nothing to do with the quality of your service of product.
  • Learn why you need to ensure that your current customers are aware of all your products and services.
  • See why you need to regularly educate your customers through meaningful communications, such as tips, tricks, and ways to maximize the product.
  • Discover how to tailor your education campaigns to be timely and pertinent to your customer's needs.

When a satisfied client goes to a competitor, they may not have been aware that you were in a position to help them.

 

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