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Interview questions always have a purpose behind them—whether it’s “What are your strengths?”, “Where do you see yourself in five years?” or “Why are you interested in this position?” Standard questions are generally considered standard for a reason, as they’ve been tried and tested at generating the information the hiring manager needs to make their decision. However, it’s often the nonstandard questions that can really tell you a lot about a person. Here, 13 business leaders from Young Entrepreneur Council share the questions they love to ask during interviews and why. Consider adding one or more of these options to your list to see what you can learn about your next job candidate.

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As more and more people in today's workforce seek greater fulfillment in their careers, entrepreneurship has become an increasingly compelling avenue for self-discovery and financial independence. And with the rise of remote work and advancements in digital technologies, starting a home-based business is more attractive—and attainable—than ever.  Doing so, however, requires an understanding of the practical steps and strategies necessary for success. Not sure where to begin? Below, a group of entrepreneurs from Young Entrepreneur Council share eight tried-and-true tips for starting a home-based business.

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More than ever, people are consuming content via social media—a platform where you have to quickly stand out if you don’t want users to pass you by. One of the most popular ways of doing that today is through short-form video content. Only growing in popularity, this medium gives businesses and creators sometimes just a few seconds to make their point and draw viewers in.  This can be difficult for businesses that may be used to producing longer-form content, such as blog posts or interviews. Luckily, there are several ways you can take advantage of tools like TikToks and Instagram Reels even with little to no experience. Here, the business leaders of Young Entrepreneur Council offer their advice for leveraging short-form videos to draw more consumers to your business.

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The value of mentorship has become increasingly evident. Many young professionals recognize that having a mentor can be a transformative experience, propelling their careers to new heights and offering the kind of guidance, insight and wisdom that textbooks simply cannot provide. However, the process of approaching a successful entrepreneur about becoming a mentor can seem daunting, leaving many unsure about where to begin. Here, Young Entrepreneur Council members share tips for how young individuals can secure entrepreneurs as mentors, starting them off on their own paths toward successful entrepreneurship.

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As leaders of their respective companies, CEOs are naturally very busy, so often it can make sense to outsource tasks to a virtual assistant, or VA. From simple yet time-consuming tasks like scheduling meetings and managing emails to more involved tasks such as research and report preparation, VAs can help CEOs gain back a significant amount of time during their workday, allowing them to turn their focus back to vital decision-making and operational tasks. But not every task a CEO may have on their to-do list each day can be assigned to someone else, so what are the tasks best suited for a virtual assistant? Here, the members of Young Entrepreneur Council weigh in with 10 tasks they recommend CEOs outsource to VAs and why doing so will save them so much time.

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Tracking key performance indicators (KPIs) can be an excellent way to measure the overall health of your business and predict its future successes or failures. From customer satisfaction to the cash conversion cycle, there are numerous metrics business leaders can track that will give them valuable insights into the inner workings of their businesses. Ensuring you’re paying attention to the right metrics may even save you from making costly mistakes that could be difficult to recover from. With that in mind, the members of Young Entrepreneur Council recommend tracking these 11 KPIs if you want to dive deeper into the data behind your company’s performance.

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By experimenting with AI tools in each department and incorporating creative applications, your business can stay ahead of the curve and maximize efficiency.

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As much of customer service is now conducted through live chat or social media, ensuring your teams are properly trained on best practices for written communication is paramount to your success. When your staff can not only educate and serve your customers but also connect with them in a meaningful way, you’re much more likely to build a loyal following that will want to recommend you to their family and friends. According to the members of Young Entrepreneur Council, keeping these 11 tips in mind when engaging with customers in a written format can help ensure your communication is clear, helpful and likely to earn you the trust and loyalty of your customers.

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Every year, new graduates enter the workforce—each entering a different job market than the one before them. Navigating such a large change successfully can be difficult on one’s own, which is why it helps to consider the advice of those who have walked the same path before and who are achieving their goals. Here, 12 members of Young Entrepreneur Council consider their own journeys and offer up their best advice to new grads entering the workforce and looking to launch their own successful careers.

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Social media isn’t the only place to find the latest trends. When taking a look at the business world as a whole over the last 12-month period, you’ll find a number of trends and initiatives that took hold of a large number of organizations. Whether it’s increased flexibility or organic lead capture, these trends grew popular for a reason—but will their popularity carry over into the new year? To share their predictions, nine members of Young Entrepreneur Council each discuss one business trend they saw really take hold in 2022 and why they think we will—or will not—continue to see this trend in 2023.

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Businesses are only as successful as their ability to manage money, so it's important for leaders to be informed of any financial changes with the help of an experienced bookkeeper. But when hiring a bookkeeper, especially one who's part-time, there are many things to consider to ensure that you choose the right fit for your team and build a relationship that will allow your business to thrive. To help, 10 Young Entrepreneur Council (YEC) members answered the following question:

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One of the best ways to ensure your company is always in good hands—whether you are at the helm or not—is to make sure your team is made up of great leaders. And while careful hiring can deliver a similar result, another and perhaps more effective strategy for achieving this is to create those leaders through your company culture and values. Whether it’s by giving employees more autonomy or encouraging curiosity, there are a multitude of ways you can ensure your company culture breeds successful leaders. To share a few of their favorites, the members of Young Entrepreneur Council list their recommended methods for building leaders within your company and why this is important for the long-term retention of your employees and overall growth of your business.

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Many employers talk about wanting "employee loyalty," or employees who will give their all to their role and to the company in order to help it succeed. But what's talked about less is what employers can do to actively earn this loyalty from their employees, leaving employers with no action plan for how to inspire this kind of behavior in their teams. To offer some guidance, seven members of Young Entrepreneur Council discuss several areas employers can improve upon in order to earn employee loyalty and trust. Consider the following advice if you want to build a work culture of support and positive action from both sides.

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Members of Young Entrepreneur Council share how changing these habits could bring you greater success in the marketing field. Marketing is a key part of any business that helps connect customers to your product or service and increases your bottom line. But even the most experienced marketers on your team may have developed bad habits throughout the years that hurt your business. Whether trying every new tool or taking on too many projects at once, some bad common practices persist among many professionals in the industry. To that end, 11 Young Entrepreneur Council members share some common bad habits they’ve seen in marketing and what you can do to change them.

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With many BPO companies emerging, business leaders need to know what to look for when partnering. Here are a few things to consider.

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Considering all the emails consumers receive on a daily basis, email marketing can be a tricky form of marketing to undertake. However, when done right, it can be an effective communication tool to gain new clients and customers. This also means that, with a little strategic planning and creative thinking, businesses can leverage their email marketing to increase brand loyalty and keep customers. But how do they do it? Here, a panel of Young Entrepreneur Council members share pointers on how businesses can improve their email marketing to boost brand loyalty and why this marketing tactic works so well.

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Motivation and energy don't always stick around for long, so it's good to know how to channel it for maximum productivity. Few things feel better than being struck with a sudden burst of motivation. Suddenly, those tasks you've been putting off seem easy to tackle and your to-do list doesn't seem too overwhelming.  Because this unexpected bout of energy can be fleeting, it's helpful to have a plan in place to take advantage of the inspiration and productivity created by this motivation. Sometimes this means starting with an easy task, but other times it means starting with hard tasks you've been putting off. Below, a group of successful entrepreneurs share what they like to do when they get a burst of motivation and how it helps their business.

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As the Great Resignation continues, one in five employees say they are planning to switch jobs in the next year. Experts have cited a few reasons why so many people are making the switch since the start of the pandemic, with one of those reasons being poor management or leadership. If your company has a high turnover rate and you discover bad leadership is to blame, there are steps you can take to mitigate the situation. Below, nine members of Young Entrepreneur Council explain the steps you can take to fix a poor leadership problem and the impact this change will have on your company.

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Customer service staff have a great responsibility in the marketing and sales of your company's products and services.

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In the current hiring market, competition is fierce. With so many options available to job seekers, companies must attempt to out-compete others in their industry in order to attract and hire talent, and this has led to many companies struggling to fill roles—and wondering what they can do to make the top of candidates’ lists. In today’s market especially, attracting applicants must be approached differently than in the past, and it’s likely some companies are making a few mistakes along the way. To help, a panel of Young Entrepreneur Council members discuss a few of the mistakes they’re seeing companies make when it comes to competing for talent and explain what leaders should be doing to fix them.

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No matter what industry you're in, if you’re trying to hire in the current job market, chances are that you're up against some fierce competition. With so many companies to compete with, it's vital to find a way to stand out so that the best talent will want to join your team — and your job posting is the best place to start. To that end, a panel of Young Entrepreneur Council (YEC) members were asked to answer the following question:

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A great company culture is a powerful tool for setting yourself apart from the competition.

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Social media is a critical tool for a small business’s marketing efforts. With the number of social media users projected to grow to 4.4 billion by 2025, there are numerous opportunities to get your small business in front of your potential customers. However, it’s important to know how to stand out from the competition.  To help, 13 members of Young Entrepreneur Council (YEC) each offered their best advice on the following topic:

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El Salvador is an ideal place to outsource business processes if you're located in the U.S.

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Guest posts are an excellent way to gain publicity for your business. Through this form of content marketing, you'll establish yourself as a credible expert in your industry and gain valuable brand exposure to the publication's audience. However, it's not enough to write an article mentioning your product or service. With guest posts, it's important to strike the right balance between effectively promoting your company and serving the needs of the outlet that's publishing your post. If you have a guest posting opportunity coming up, be sure to follow this helpful advice from the members of Young Entrepreneur Council.

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Success in any business largely depends on the success of its marketing efforts. But with so many ways to market and so many areas to focus on, it can be challenging to narrow a campaign down to a single focal point. However, if you fail to create a focused strategy, your marketing efforts will likely be less than successful.  To that end, 11 professionals from Young Entrepreneur Council (YEC) were asked the following question:

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Starting a new business isn’t for the faint of heart. It takes courage, ambition, and a tangible plan. Many people will be eager to support you on your journey, but some may actually give you advice that could hurt your chances for success. Here, members of Young Entrepreneur Council list an “unlucky 13” collection of the worst startup advice they were given, and explain why that misguided startup advice is so harmful to entrepreneurs who are just starting out.

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One of the best ways to attract customers to a business is by offering discounts. Whether your business is brand new or a multimillion-dollar company that's been in the game for over a decade, this tried-and-true tactic will always increase traffic. However, small businesses often can't afford to offer deep discounts on their products or services in the hopes of attracting new customers — They need to be strategic and creative in offering other incentives instead.  To help, a panel of Young Entrepreneur Council (YEC) members responded to the following question:

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The last couple of years have forced leaders to step up, set good examples and make tough decisions that impact those they lead. Whether they were braving the economic battles brought on by the Covid-19 pandemic or examining diversity, equity and inclusion policies, leaders have been forced to adapt and learn new skills to manage today's most challenging situations. As successful executives and business owners, the members of Young Entrepreneur Council understand the importance of keeping their skills sharp to lead effectively in the modern business world. Below, eight members each elaborated on a skill they've recently learned that has helped make them a better leader.

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Most of these predictions show that there might be new emerging markets and players in the game.

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One income stream isn't enough for many people to make a comfortable living these days. Luckily, there are a myriad of ways for a working professional to make money on the side — so many, in fact, that it can be difficult to settle on just one.  If you need to start a second stream of income but are having trouble determining how you want to do it, answering a few crucial questions can help set you on the right track. Here, 10 members of YEC share some of the most important questions you can ask yourself to figure out the best side hustle for you.

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Social media is an effective, low-cost way to market your company’s products or services, and is also a great way to keep customers engaged while expressing your brand’s mission. However, to make the most of a platform’s potential, you need to be active and strategic, which can require your entire team’s involvement. To get your employees excited to participate, consider the following advice from the members of Young Entrepreneur Council.

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As the weather gets colder and the days get shorter, it's easy for your team's motivation to decline alongside it. If you don't want to see morale and productivity plummet through the winter months, it's important to take proactive steps to energize and inspire your staff. To help, the members of Young Entrepreneur Council recommend some ways in which you can keep their spirits and motivation high all winter long.

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While business owners are looking forward to generating more sales and added income, it’s no secret that the holiday rush can still be stressful and overwhelming.

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Great customer service is easy to spot but difficult to master. While some tactics are obvious, like treating the customer with respect and fairness, the very best techniques for improving customer service might not be what you expect. During their business journeys, the members of Young Entrepreneur Council have learned some unexpected lessons about making customers happy. Below, nine of them shared surprising tidbits they've picked up along the way that can help businesses revamp and improve their existing customer service infrastructure.

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Some of the best parts about having a small business are the benefits that it brings to employees: more equity, a hand in the decision-making process and smaller teams, just to name a few. Although the successful growth of your business is something to celebrate, day-one employees may eventually come to miss the small business feeling that they signed on for. To that end, members of Young Entrepreneur Council (YEC) weighed in on the following question:

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Anyone can create a website, and every business needs one. However, creating a website that actually turns a profit can be a challenge.  From design and ease of use to your marketing message, there are many elements to consider and organize in order to make your website profitable. Below, 12 members of YEC weigh in with their best pieces of advice to help business leaders create more profitable websites.

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expert panel

When you're attempting to solve an issue you've never faced before, it helps to have a strategy for approaching it. Problems arise in business every day. Some you may have solved before, but others may be new to you and your team. When a new issue crops up, it’s best to solve it quickly so it doesn't fester and cause additional problems. However, it can sometimes be difficult to know where to start. Below, a group of successful entrepreneurs shared their best advice for approaching tough situations in business. Follow their tips to give you the courage, inspiration and motivation to face the "unknown."

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Whether you are a boss or an employee, having the right organizational skills will help you succeed.

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The secret to a successful and efficient company culture is transparent communication. This is especially true when you need to announce big news to your team in a way that will make them feel confident about the company's direction and decisions. To help you do this, a panel of Young Entrepreneur Council (YEC) members answered the following question:

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In order for any business to thrive, it needs to have a productive leader and team. However, productivity means a lot more than simply keeping busy. Sometimes, you can keep yourself busy working on tasks that essentially amount to nothing and lead you down a dead-end path of wasted time and energy.  As a leader, it's important to understand how to make the most of every moment you have and the decisions you make. To that end, 12 members of Young Entrepreneur Council (YEC) weigh in with their answers to the following question:

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Knowing what duties should be done in-house and what tasks can be outsourced is a critical component in running a successful business.

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expert panel

One of the most intimidating things about starting a business is having to pitch your idea to a room full of investors. Sometimes a pitch will go great—and then sometimes it won’t. When you start breaking a sweat and feeling like you’re about to mess up, it may seem like your presentation is on its way to becoming a train wreck. However, with some expert advice and a little bit of confidence, you can salvage an investor pitch meeting that’s going downhill. To help, 13 successful entrepreneurs from Young Entrepreneur Council share key steps you can take to turn things around and get investors to take a chance on your business.

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Content is the key to reaching and engaging new and existing customers. But after you've been creating content for so long, it can start to feel like you've covered everything you can possibly cover about your brand or in your niche.  Fresh content is always there, but sometimes you're just too burned out to see it. When you've hit a content roadblock, there are plenty of ways to refresh your perspective and spark new ideas. To help, 10 members of YEC share their best tips for summoning the creativity you need to take your content to the next level.

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Regardless of the result of their decision, an effective leader knows how to take accountability for their choices.

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Podcasts offer a convenient, time-saving way for entrepreneurs to keep up with current events and gain new insights about business and finance. Most business owners likely have a list of go-to podcasts that they tune into regularly to get advice on everything from hiring people to managing a team and other important aspects of running a business efficiently. In order to spread the wealth of knowledge they've obtained from their favorite podcasts, a panel of Young Entrepreneur Council (YEC) members answered the following question:

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When you are interviewing job applicants, there are certain “soft skills”—that is, non-technical skills that relate more to how you work with others and solve problems—that you should be on the lookout for, as these attributes are not usually spelled out on a candidate’s resume. Here, members from Young Entrepreneur Council share 13 underrated but important soft skills they look for when they are hiring new employees.

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A public relations crisis is a common incident many companies face at some point. The lasting impact of the incident is not so much about the crisis itself, but the way it’s handled. In the midst of the crisis, it’s important to approach your audience and the issue at hand with careful consideration. This is often achieved by delivering the right communication at the right time through the right medium, such as your social media channels. Below, 15 members of YEC shared some of the ways you can use social media to help resolve negative PR situations as they occur.

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Starting a business is one of the most challenging career moves you can make, but knowing some important facts beforehand can help. No aspiring entrepreneur has all the information they need to start a business upfront. Many lessons about startup life are learned through experience, and you can't and won't know everything in advance. However, it can help to have some insights and advice from those who have been there before. To help prepare you for the journey of entrepreneurship, a group of successful business leaders each shared the one fact they believe every startup owner should know prior to launch day. Take their lessons to heart if you're planning to start your own company.

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As social media becomes a go-to communication platform for consumers across all demographics, it’s important for companies to increase their brand awareness on the platforms their audiences use. Leveraging these social media platforms effectively can help create strong connections with customers, draw them to your business, and build brand loyalty. To help businesses boost brand loyalty, 14 Young Entrepreneur Council members offer their best advice.

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Scaling a business usually means employees will be taking on new tasks and responsibilities and new rules or processes may be put in place. Depending on how fast the company grows, the employees may become frustrated with all the changes, leading to disengagement and low team morale. If not addressed, this lack of connection with the business and its goals can be the first step to losing those employees. Business leaders who want to retain their talented employees should figure out the best techniques for keeping this frustration to a minimum. To help, ten members of YEC discuss how a business can make employee retention a high priority while growing the company.

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You need to figure out how to improve your conversions to get more customers out of the traffic you already have.

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One common piece of marketing advice is to meet your audience where they are. For the many companies looking to reach millennials, that means social media — and especially through the use of Instagram and TikTok. These social platforms provide great opportunities to engage with millennials and influence their purchasing behaviors. But how can you ensure your social media marketing efforts will be successful and won’t actually turn millennials away from your brand? With more than three billion users spread across the most popular social networking platforms today, it’s easy to get lost in the mix — even if you are spending top dollar on paid advertising and influencer outreach. The good news is, there are always new methods that are grabbing attention, while other advertisers and content creators are focusing on stale content methods. To help in this process, we’ve reach out to eleven experts from YEC to discuss their best tips on how to catch the attention of millennials and help your brand stand out among the competition. Follow their advice to provide the value this generation so desperately wants.

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Thanks to search engines leveling the marketing playing field, even the smallest business can today benefit from the reach that search engine marketing (SEM) offers. But when you’re short on money, time, and resources, learning all about SEO and SEM—and how to leverage them effectively in your digital marketing strategy—can be a challenge. Here, 13 leaders from Young Entrepreneur Council share SEO and SEM tips that work for them, and that won’t break the bank.

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With the rich educational value podcasts often provide their listeners, it’s no surprise that the business community turns to this popular form of content to improve their skills and strategies. Some entrepreneurs even make major business decisions based on the information they’ve learned and the stories they’ve listened to on podcasts. With this in mind, 14 members of Young Entrepreneur Council responded to the following question:

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Not only will everyone perform better, but they will also enjoy the benefits of working from home.

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One of the best ways to learn how to manage your employees is to ask them questions. If you pose the right questions, you'll get to know what motivates your employees and what their goals are. You can then use this information to manage them more effectively and help them succeed in their jobs. To help you figure out which questions to ask, 12 business leaders from Young Entrepreneur Council (YEC) respond to a question of their own:

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Hiring talented new employees can help a company grow. Young employees, in particular, often bring fresh perspectives, new skills, and lots of creative energy to the businesses they join. However, it can be difficult to attract young talent, especially in today’s competitive hiring environment. Here, 10 members from Young Entrepreneur Council share how your business can attract the best young professionals.

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The first thing you have to do when making a social media strategy is to define your goals. These goals will later serve as a metric of achievement.

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Getting recognized by peers can significantly increase a business’s exposure, potentially resulting in increased visibility and more customers. However, not all awards are worth the time and effort to apply to them. Some of them don't carry a lot of weight with other experts in the field, some you may not even qualify for and others try to get businesses to pay them for consideration. But which ones are worth it? To offer their best advice, 10 professionals from Young Entrepreneur Council (YEC) respond to the following question:

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As a new entrepreneur, you might battle limiting beliefs or unrealistic expectations that you’ve yet to flag or identify. However, as you progress in your business, you’ll learn there are certain ideas and habits you’ll need to shed in order to reach your fullest potential.  The first step to doing so, of course, is acknowledging what you must set free. Below, a panel of Young Entrepreneur Council members shared the most important things they gave up in order to advance in their careers. Here's how letting go helped them move forward.

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Today, the importance of a good marketing strategy is undeniable if you want to grow your business. However, figuring out which one works best can be quite challenging.

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Entrepreneurs can come from any background, any place and with any experience level. Yet because entrepreneurs task themselves with starting companies to develop solutions and generate value, it’s vital that they have a specific set of skills that help them get the job done. These skills are a necessary part of the entrepreneur’s tool belt. However, there are some skills that are more valuable than others and some that are highly underrated. Here, nine members of Young Entrepreneur Council examine some of the underrated skills that they think entrepreneurs should cultivate, even if others aren’t.

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Good web design can make or break a modern business. If your website is smooth and easy to navigate, it will attract more users and is a vote of confidence for your organization. A poorly designed site can have the opposite effect, turning users away no matter how good the product is. Below, 12 members of YEC shared what they believe is the most important design element to incorporate into your company’s homepage to increase traffic. Try out their recommendations to start bringing in more website visitors.

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As with other marketing efforts, social media can sometimes be a challenge because it has to balance customer appeal with staying true to its brand promise. But with so many social media platforms, trends and opportunities for innovation, it can be easy to let the brand message get lost along the way. So how does a company keep all of its different social media profiles and content on brand with each and every post? Below, 11 experts from Young Entrepreneur Council (YEC) examine the following question:

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With fast-changing technology, companies are looking for ways through which they can make their business processes efficient. One strategy that can help you save both money and time is outsourcing.

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To appeal to today’s on-the-go world, many businesses have considered the value in creating a branded mobile application for their customers. In theory, it's a great idea—but app fatigue is very real, and if you don't want users to delete your app after a few uses, you need to give them a good reason to keep coming back. Many members of Young Entrepreneur Council have experience building and deploying successful business mobile apps, and they understand what it takes to create something engaging and long-lasting. To offer their insights, a panel of members shared some important steps businesses should take when building their mobile apps. Follow their tips to ensure your app becomes a regular habit for those who download and use it.

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Marketing is a crucial element of any successful business, and even small business startups will need to begin building their marketing department as soon as possible. However, some marketing roles are more critical to your business’s success than others. To help you determine which role you need to hire for first, 13 experts from Young Entrepreneur Council (YEC) answer the following question:

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Exceeding what customers expect will depend on the e-commerce customer service practices that an organization adopts. 

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Business advice can come from anywhere, even from those who have never owned a business. But if you’re a new entrepreneur just starting out, you tend to soak up all the information that you can. The most significant problem is there’s no simply way to tell the lousy advice from the good advice. Sometimes experience is the only way to figure out the difference. To share lessons they’ve learned in their business careers, 13 professionals from Young Entrepreneur Council reflect on the following question:

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For many companies, maintaining a high level of engagement and motivation among employees during the dark winter months can be quite a challenge. And with a growing remote work environment, it is even more difficult to make sure your team stays engaged and productive while also ensuring they make time for self-care. To help, 11 entrepreneurs from Young Entrepreneur Council reflect on the following question:

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If you’re looking to expand your business, franchising your business could be a great option. Growing a company by franchising can offer many benefits—but you need to be aware of the drawbacks, too. To determine whether or not you should franchise your business, we asked members of Young Entrepreneur Council the following question: What’s one tip you have for business owners who are considering franchising their business?

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Nothing else is more important than driving traffic in a business-to-business e-commerce store.

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Onboarding a new employee is an exciting time for any business. While you're eager to get your new team member up and running on their tasks, you also need to ensure they understand the company culture and will mesh with your organization for the long term. That's why we asked the members of Young Entrepreneur Council (YEC) the following question:

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[LONG FORM EMAILED TO KELSEY] 2020 has been a year of challenges on multiple fronts, from the COVID-19 pandemic, to racial injustice protests, to a highly contentious Presidential election. Businesses have had to contend with rapid changes in consumer behaviors and spending patterns, and many have had to adjust their models accordingly. To stay afloat, business leaders have had to learn to market successfully while navigating this strange new environment. We asked a group of entrepreneurs the best marketing tips they've learned this year and why. Read their insights for some valuable lessons to take with you into 2021.

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If you are a B2B e-commerce business owner looking for fresh and effective marketing ideas that will help your company grow, you’re at the right place.

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New entrepreneurs sometimes fall into the trap of thinking that they can make their hobbies profitable through their business. When you're putting together a company, the first thing you may want to consider is whether you're doing this as a passion or for profit. There are times when these conditions overlap, but it doesn't happen very often. It's far more likely that you'll need to figure out if you want to invest money into a passion project or a business that will support you. Nine entrepreneurs from Young Entrepreneur Council discuss what elements a businessperson needs to consider when deciding between passion and profit, and even offer personal examples to highlight these factors.

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expert panel

It's often said you only get one chance to make a first impression, and that holds true for your company website. The visual appearance and written copy on your sign-up and landing pages must be compelling enough to grab a visitor's attention and convince them to take the next step in their relationship with your brand. This can be easier said than done, so to help, we asked 16 members of Young Entrepreneur Council the following question:

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Customer service is crucial for any e-commerce company.

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Influencers are the newest way of reaching out to social media audiences. Unlike traditional advertising, these influencers have their own goals and ambitions. Influencers thrive on building relationships between themselves and their audiences. Microinfluencers tend to have fewer followers but an even more close-knit community. In many cases, this closer relationship makes it easier for them to convince users of their perspective. When dealing with micro-influencers, businesses should understand what makes this particular relationship work so well. To help, we asked 13 entrepreneurs from Young Entrepreneur Council (YEC) the following:

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As entrepreneurs, we understand how powerful the classification of personality types can be in recruitment. From Myers-Briggs to Enneagram, the number of ways to gauge a person's innate traits can be measured in a hundred different ways. Several companies use one or more of those personality tests to develop their employees' potentials. As with all approaches, however, there are significant positives and negatives to using personality tests this way. To help us understand the extent to which employers should rely on personality tests to gauge an employee's viability for recruitment or development, we asked 13 entrepreneurs from Young Entrepreneur Council (YEC) the following question:

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These 20 entrepreneurs from YEC discuss their favorite market research tools and why you should be using them. Without a proper view of the market, a business has no chance to resonate with the consumers most likely to buy their product. In the past, the best way of interacting with consumers was to simply put out an ad in the most-seen public medium at the time and hope it would land on fertile ground. Thankfully, the approach has changed in modern days, and now we have a lot more tools to offer us in-depth insights into what our ideal customers like and dislike. Using this as a basis, we can adapt our marketing attempts to appeal to those customers. The question now is, how do we obtain that data? Market research tools go hand-in-hand with e-commerce and internet marketing. Visitors to a website provide the best and most accurate picture of the kind of people the website already attracts. Using this data as a baseline, a business can feed it into an analytics engine and get back valuable information about the kind of customers already coming to its site. Based on those results, the business can then adjust its marketing push to reach out to a broader demographic or drill down into converting more of those visitors to buyers. There are many layers that marketing data reveals that can be priceless to a business looking to raise its conversion rates. Today, a business that doesn't depend on market research to guide its advertising and marketing is at a distinct disadvantage to other companies that do. The companies that make the best use of available tools will be more successful in reaching out to their ideal customers. Here, 20 associates of YEC discuss their favorite market research tools and explain how those solutions can help any business achieve its marketing goals.

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An effective internal communications strategy is essential when trying to build a cohesive team working together toward the same goal. Especially when it comes to announcing important news to your team, using the right internal communications approach is of utmost importance. The right communications strategy ensures the communicated message is clear and easily understood, leaving no room for error. That’s why we asked 15 entrepreneurs from Young Entrepreneur Council (YEC) the following:

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If you're like the hundreds of content marketers out there that have invested in blog content, you want people to read it. If you've been watching your metrics for visits, you might realize that many visitors don't even bother with your blog. Sure, they might follow a social post from your media to your blog, and possibly read a single entry, but they won't engage further than that. So how do you get readers to come back to read about the amazing things you post? These 15 professionals from YEC expound on the methods that work for them to get return visitors and further explain why those techniques are so successful at maintaining user engagement.

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After a user likes or shares one of your posts on social media, you've got them interested in your brand or product. But how do you leverage this engagement and keep it going? Commitment is a fickle thing since people tend to have short attention spans. In the modern age, those attention spans are even further limited because of a society based on instant gratification. If you want to keep users liking, sharing, and commenting on your posts or blogs, you're going to need a strategy to drive that engagement. We asked 11 entrepreneurs from YEC to offer their own insight into how an organization can keep the commitment going after that initial like or share.

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When you start a business, one of the first questions you ask yourself if you should be doing this alone, or if you need help. This decision determines whether your company is a solopreneurship or a partnership. Some entrepreneurs work better by themselves, but others realize the benefit of having a partner. In some operations, it's beneficial to have someone you can rely on to share the burden. In the most fortunate cases, you and your partners complement each other’s strengths and weaknesses, ensuring a better success rate for your business. To help business leaders who are still on the fence, eight experts from Young Entrepreneur Council examine the significant factors to explore when deciding whether to take on a business partner.

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It is usually not the products you sell that win the customers, but the problems you solve for them.

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Being part of a creative team is an exciting job. However, it’s difficult to always be in an innovative, inspired mindset. Often, creatives experience burnout and roadblocks that hinder their performance. To help you stay inspired, we asked the members of Young Entrepreneur Council to share some unconventional ways content teams can create fresh content that will engage their audience. Their best answers are below.

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Managing a remote team is vastly different than managing an in-house one, with its own set of challenges and rewards.

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17 professionals from YEC share the best websites for locating fresh talent. There has been a change in how companies approach the idea of outsourcing. In recent years, businesses have grown less fond of doing everything in-house and more open to hiring freelancers to lend them a hand. This new reality in the world of employment has spawned a massive explosion of websites that cater specifically to professionals providing talent to companies. Searching for local expertise, in particular, can help to enhance the region and support the local community. Additionally, local contractors are easy to get in touch with, either though message or by direct phone call. Occasionally, you may need someone familiar with the region you're operating in, which is why outsourcing to a local freelancer is the right call. Many companies overlook local talent because they have the misconception that imported talent is automatically better. Knowing where to look to find the best in local talent might encourage you to reconsider your opinion on hiring locals to work for your company. Many of these websites offer businesses access to a wide pool of qualified candidates, as well as the possibility of fine-tuning their search so as to identify the most relevant candidates. Filters you can get access to include the location (for local or regional talent), ratings, and expertise. All of these are critical factors in determining whether a freelancer or professional will fit the business's needs. However, not all of these websites are built in the same vein. Seventeen professionals from YEC share valuable advice on the best websites for finding outside talent -- local or not – and explain why those resources are vital to their own businesses.

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Within an organization, some skills are far more valuable than others. If your business is looking at hiring new employees, then these skills should be a primary focus for your interviews. Knowing what skills are crucial for an enterprise to grow and thrive helps you figure out if an employee may be worth hiring, even if they don't fit the ideal. Sometimes the company needs more than just the right qualifications for their employees. That's why we asked 16 professionals from Young Entrepreneur Council (YEC) the following question:

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Every job candidate’s goal is to stand out from the rest. However, it’s not enough to talk about your education and work experiences, which may be very similar to other qualified applicants. Great candidates shine by saying things that are truly unique. To help you stand out, we asked Young Entrepreneur Council members to share some memorable things past candidates have said that really impressed them. Be sure to bring up these 15 things in your next job interview if you want to make a great impression.

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The corporate world has seen some refreshing and convenient trends that will last beyond the pandemic.

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Employees who work on small teams may need to play multiple roles to ensure everything runs smoothly. With such limited resources, you may not be able to have a dedicated full-time marketing person to help you reach your full potential as a brand. That's why we asked members of Young Entrepreneur Council the following question:

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As a leader, you know your workplace dynamic directly impacts employee morale and, in turn, your bottom line. No matter how great your company culture might be, there is always room for improvement. But to make impactful changes, you’ll have to first understand which areas warrant the most attention.  To help you identify those areas, we asked a panel of Young Entrepreneur Council members this question:

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Internal meetings can be a fantastic strategic tool to help a business get all stakeholders of a project on the same page, but they can easily turn into massive time sinks if they are not properly scheduled and managed. Unfortunately, many companies don't strategize their meetings. The result is a once-weekly report that doesn't have any noticeable impact on the business.  There are ways to leverage meetings to be more efficient and practical, however. To help, 12 experts from Young Entrepreneur Council offer several strategies for using corporate meetings more efficiently to help business growth and productivity.

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The only way a business can garner new customers and retain current ones is by laying out the benefits that its product or services present to the consumer. In the past, all it took was a flashy headline and a few bullet points that punched home the usefulness of the product or service. Today's world has evolved to a point where traditional advertising no longer makes the same impact. Even newer, more modern methods of advertising are having a hard time getting traction among some demographics. How, then, can a company educate its target audience about its latest products or services and their benefits? Eleven contributors to Young Entrepreneur Council look at the approaches a business can take to create engaging yet informative content to attract consumers.

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Place responsibilities into capable hands, and allow your employee to use their judgment.

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Working remotely has become the new standard in the COVID-19 era. Companies that followed a traditional in-office model have had to adjust to how they presently work, and soon have to learn how to hire remotely. It's possible to find the right candidate via online screening and video interviews, but a fully virtual hiring and onboarding process can seem like a daunting proposition for companies that haven't done it before. To help, we asked members of Young Entrepreneur Council to share some insights from their personal experiences with bringing on remote hires. Follow their advice when you're ready to hire your first remote team member.

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In today's always-on, digital-first world, consumers increasingly expect companies to offer fast and convenient channels for customer support. To this end, many brands now offer live chat so customers can reach them faster than an email or phone call. While live customer chat may be an attractive option that sets you apart from competitors, it's important to understand the commitment involved and how to best serve the customers who reach out to you through this channel. We asked a panel of Young Entrepreneur Council members what businesses should keep in mind when implementing live chat functionality. Follow their advice to ensure your customers are satisfied, no matter how they reach out to your company.

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As a busy professional or entrepreneur, you’ve probably wished there were more than 24 hours in a day. While you might not be able to find huge chunks of free time, you can always find a few extra minutes a day, which adds up to a few extra hours in a week. Over the course of their careers, the members of Young Entrepreneur Council have found some great hacks to add some time to their busy schedules. If you’re looking to get back three to five hours of your time each week, try out their nine best tricks.

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Show your employees that you care, and empower them to provide great experiences for customers.

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It’s important to be prepared for circumstances that may require remote work.

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Give your remote employees the tools they need to succeed.

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In the modern world, entrepreneurs typically need to maintain both an online and offline presence to generate business. It’s important to connect your digital and real-life persona to keep a consistent image, which can ultimately help build trust with your potential customer and follower base. The members of Young Entrepreneur Council have spent time honing their personal brands to grow their business. Below, they share 10 ways to successfully connect your offline and online marketing efforts.

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The winter months mean less sunlight, colder temperatures and often, dampened moods. It’s common for people to feel more tired and less motivated in the winter, which can negatively impact work performance. However, a winter slump is not inevitable -- it may require a bit of extra effort, but you and your teams can stay just as motivated during those colder months. To help you out this winter, we asked members of Young Entrepreneur Council to share how they raise spirits in the workplace throughout the season. Follow their recommendations to keep your team feeling productive until spring arrives again.

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What’s next with the business process outsourcing industry, and where are we heading?

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