Jordan Conrad

April 9th, 2021

Nine Ways To Handle Customer Critique (And Not Take It Personally)

With the advent of social media, companies are now closer than ever to their buyers' feedback. However, these buyers may or may not be charitable with their opinions. Occasionally, a business may encounter a consumer who wasn’t happy with their experience or the product itself.

April 5th, 2021

15 CRM Tools To Help Businesses Build Positive Customer Relationships

Building positive relationships with your customers is essential to running a successful and sustainable business. That’s why many business owners rely on customer relationship management (CRM) tools to connect with clients and nurture ongoing interactions.

March 30th, 2021

Eight Ways Companies Can Educate Customers About Cybersecurity Threats

For many companies, it’s not always clear whether or not they should be responsible for educating their customers about the dangers of cyber attacks and malware. But as cybersecurity becomes a greater threat, even non-tech companies are considering the best ways to communicate these dangers to their customers.

March 29th, 2021

12 Ways to Center Yourself When You Can’t Stop Overthinking

Many entrepreneurs will concede that their worst problem is overthinking complex decisions. The issue with overthinking is not only that it stifles creativity and innovation; it also erodes your confidence as an entrepreneur and can make you second-guess yourself.

March 29th, 2021

13 Subtle Traits That Can Make Someone an Influential Person

If you want to lead, you may want to nurture these traits first.

March 26th, 2021

12 TIPS TO TAKE YOUR E-COMMERCE ADS TO THE NEXT LEVEL

Members of Young Entrepreneur Council offer tips for developing effective, sales-boosting e-commerce ads.

March 25th, 2021

11 Tips for Entrepreneurs Looking to Write Their First Book

Putting together a book takes time, energy and a lot of effort. And while it accounts for a lot of the book's labor, writing isn't the only thing an entrepreneur needs to concern themselves with. Publishing the book and the marketing associated with it also have a place in the overall success equation. But not all new writers know what to expect from the writing process. To help, 11 experts from Young Entrepreneur Council (YEC) answer the following question:

March 25th, 2021

Establishing Yourself In Your Role: Eight Tips For New Hires

As a newcomer to a team, you may initially feel a bit out of place. This feeling isn't something strange, however, as everyone is likely to go through it at one point in time. The first step to eliminating that feeling at a new job is to try to establish yourself in your role. For some, this is as simple as reaching out to other team members and offering your help.

March 22nd, 2021

13 Entrepreneur-Recommended Habits To Maintain Productivity (Even When You're Busy)

No matter how stressed or busy you get, the right habits can keep you moving forward.

March 19th, 2021

Eight Clever Ways Companies Can Use Live Video To Boost Their Brand Following

Video remains one of the most popular marketing formats that companies can use to reach out to their customers, and with so many online platforms adding live video capabilities, more companies than ever are able to interact with their customers in real time. 

March 19th, 2021

10 Tips to Make a Good First Impression and Authentically Connect

First impressions set the stage for how someone sees you. Most human beings draw conclusions about others from the first thing they do or say. In business, that means that initial meeting is especially important. 

March 18th, 2021

14 RESOURCES TO HELP YOU KEEP UP WITH THE FAST-MOVING TECH INDUSTRY

Members of Young Entrepreneur Council share their favorite resources to help you stay abreast of industry changes.

March 14th, 2021

12 Resources and Communities Entrepreneurs Should Follow for Industry Insight and Tips

Staying tuned in to the pulse of your industry is key to becoming a successful entrepreneur. Public groups, online forums and the like are among the most valuable resources for gathering and contributing industry information. But if someone is looking for in-depth insight into their business niche, locating the right groups where this discussion occurs is the first step. To help you find them, 12 members of Young Entrepreneur Council (YEC) respond to the following question:

March 9th, 2021

Eight Critical Prioritization Tips When Everything Seems Important

In business, time is money, and it can be easy for entrepreneurs to overload themselves with work. But with so many demands on their schedules, every task can begin to seem important and too much information can get out of hand. In these cases, it’s vital that entrepreneurs pause and take a moment to figure out how to best manage their time.

March 4th, 2021

12 Resources New Founders Can Look to for Advice

March 1st, 2021

13 Easy Changes to Your Daily Routine That Will Boost Long-Term Productivity

February 25th, 2021

15 WAYS BUSINESS OWNERS CAN MAKE THE MOST OF SOCIAL MEDIA

Members of Young Entrepreneur Council offer their firsthand insights on leveraging social media effectively this year.

February 22nd, 2021

13 STRATEGIES TO EFFECTIVELY COMMUNICATE A COMPLEX IDEA TO YOUR AUDIENCE

Members of Young Entrepreneur Council share some foolproof ways to break down a complicated concept for your target market.

February 22nd, 2021

Eight Lesser-Known Ways To Encourage Brand Engagement

Encouraging and maintaining a high level of audience engagement is critical for any brand keen on building a loyal following and a tight-knit community of reliable customers. Engagement serves as a foundational pillar to growing a business’s presence in the broader market, and those happy customers are often your best form of advertisement.

February 22nd, 2021

10 Healthy Ways to Avoid Comparing Your Success to Your Peers’

When surrounded by others, it can be difficult not to compare your successes to everyone else’s. Unfortunately, this competition can lead to stress and can easily create situations where you feel insecure about your path in life. But remembering that success looks different for everyone is just one step to maintaining your confidence.

February 17th, 2021

Working Remotely? Eight Tips To Communicate Professionally And Effectively On Slack

Remote work has quickly become the norm across much of the corporate world. Yet, with so many professionals used to in-person interaction, this shift to digital messaging has rapidly and fundamentally changed workplace communication.

July 7th, 2020

Sophisticated Website Builders for Startups on a Shoestring Budget

You don't need to spend a ton of money to build a great business website.

June 26th, 2020

13 Things to Remember Before You Apply for a Business Award

Winning a business or industry award can be a great honor for your business, as well as a highly effective PR opportunity. However, to be considered, you'll first need to submit an application to be reviewed by the award committee. To help you with this process, we asked the members of Young Entrepreneur Council the following question:

June 16th, 2020

11 Things Every Good Employee Referral Program Needs

An employee referral program is a win-win for you and your team. Referral candidates tend to be well-qualified, since they're pre-vetted by staff members you know and trust, and hiring referrals shows you value your employees' input. To help you build a great referral program, we asked the members of Young Entrepreneur Council the following question:

June 12th, 2020

15 Collaboration Tools for Remote Teams (That Aren't Slack)

With so many remote working teams in the world today, productivity requires utilizing tools that can connect the team through voice, chat and video. Slack rules the roost as the team collaboration software, but it’s far from being the only reliable one. Dozens of team collaboration tools have gained growing popularity over the last two months. Some of them offer similar functionality to Slack and might even be better at some things. Others are sorely lacking in utilities to help a team get organized.

June 11th, 2020

8 Clear Signs of a High-Quality Job Candidate

[long-form article emailed to Kelsey]

June 11th, 2020

6 Ways to Stop Feeling Like a Fraud at Work

Feeling like you're not good enough can leave you struggling with your job and halt your career growth.

June 8th, 2020

Founders Share Their Best Advice for Selling Your Business

You need to make sure the company is in the right shape and that future buyers will respect your legacy.

June 8th, 2020

15 Ways to Bounce Back When Things Are Going Badly

In all walks of life, there will be pitfalls that plague professionals. For an entrepreneur, especially, it may occasionally feel like nothing is working out, no matter what you do. There's a saying that success only comes to those who get back up each time they get knocked down. The problem is that the saying doesn't detail how you get back up from a fall. Some leaders can find themselves falling over and over, and each time the recovery takes more out of them. 

June 8th, 2020

8 Smart Strategies for Delivering 5-Star Customer Service

[LONG-FORM EMAILED TO KELSEY]

June 8th, 2020

Hiring Your First Remote Employee? Follow These 16 Tips

Working remotely has become the new standard in the COVID-19 era. Companies that followed a traditional in-office model have had to adjust to how they presently work, and soon have to learn how to hire remotely.

June 5th, 2020

Offering Live Customer Chat? Follow These 15 Important Tips

In today's always-on, digital-first world, consumers increasingly expect companies to offer fast and convenient channels for customer support. To this end, many brands now offer live chat so customers can reach them faster than an email or phone call.

June 4th, 2020

15 Effective Ways to Reach Gen Z on Social Media

As the up-and-coming generation of consumers, Gen Z has become a hot target demographic for many brands. This generation of true digital natives is even more entrenched in the world of technology than the millennials who came before them. Therefore, companies that want to reach them need to go all-in on social media, Gen Z's preferred place to "hang out" online.

June 2nd, 2020

19 Places to Find Talented Freelancers

19 entrepreneurs delve into where online freelance talent is most readily found

May 29th, 2020

18 key considerations when selling a business

18 leaders from YEC discuss what elements business leaders should keep in mind before selling their company.

May 29th, 2020

10 Key Factors in Determining Whether an Employee Should Get a Raise

It takes a lot of mental fortitude for an employee to approach their employer for a raise. There's no playbook for managers and business owners to know how to gauge whether an employee deserves a raise or not. The factors as to whether an employee deserves to earn more can be approached in several different ways. From the addition of value to the support they provide, each plays an integral part in determining whether a raise is warranted. That’s why we asked 10 entrepreneurs from Young Entrepreneur Council (YEC) the following:

May 29th, 2020

10 Effective Ways To Retain Customers Through An Unanticipated Business Disruption

The COVID-19 pandemic has disrupted nearly every business and industry in some capacity. Some non-essential employees have taken to remote work, while many others have faced reduced hours or layoffs.

May 26th, 2020

Here's How to Run a Successful 'Traditional' Ad Campaign for Your Local Market

Despite the overwhelming preference for digital media among modern marketers, traditional advertising methods are still being implemented today and driving great results. Newspaper, TV and radio spots can offer tons of potential for businesses looking to reach a local market -- if they're used the right way.

May 21st, 2020

Measure Your Customer Service ROI More Effectively With These 10 Tactics

Customer service is vital to any organization, and investing in it can make all the difference in attracting and retaining clients. But the true return on those customer service investments -- whether you're hiring and training staff or increasing your support channels -- can be hard to quantify with a single number.

May 21st, 2020

15 Practical Ways to Fit More Time Into Your Day

One of the most common complaints that professionals have in the 21st century is how little time there is in a day. The truth of the matter is that the day hasn't changed, but how we manage our time has. Losing time on frivolous activities is nothing new. However, with the advent of attention-stealing applications, we lose more time than ever before without even realizing it.

April 28th, 2020

Eight Game-Changing Tips For Improved Project Management

The job of a project manager comes with a world of responsibility attached. As the point-person in an organization responsible for the completion of tasks on time and within budget, their information must be precise and accurate. While many project managers have been trained in the traditional methodology of project management, the field has evolved a lot. Even today, new project managers start the job and have to adapt their knowledge to the current working environment.

April 13th, 2020

Here's How To Listen To Your Customers And Give Them What They Want

Today’s consumers demand transparency and honesty in brands they buy from. They expect their voices to be heard, which means attracting and retaining customers is all about listening to your audience. It’s important to consider the interests of your consumers and, more importantly, implement their feedback into your products or business model. To help you do this, we asked a panel of Young Entrepreneur Council members for their best advice on how to truly listen to your customers. Their best responses are below.

April 7th, 2020

10 Ways To Craft A Truly Captivating Brand Story

Competition among companies can be fierce, especially those in the same field with similar messages. With so many other brands out there, it can be difficult to make your story stand out among the crowd. However, you need to identify that “something special” about your business that truly makes it shine. To help you, we asked 10 Young Entrepreneur Council members how to captivate customers through the art of storytelling. Here’s how they recommend crafting a brand story that captures attention and engages your target audience.

November 26th, 2019

12 Big Mistakes To Avoid When Raising Funds For A Startup

Fundraising for a startup is an involved process. At any step of the way, the system may falter and lead to the company missing out on significant funding. There's no step-by-step methodology for developing a startup funding plan. Each startup is unique, both in the ideas they present and the promise that they make to customers.