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Building positive relationships with your customers is essential to running a successful and sustainable business. That’s why many business owners rely on customer relationship management (CRM) tools to connect with clients and nurture ongoing interactions. With so many options on the market, leaders may not know where to start in their search for a great CRM tool. Below, 15 experts from Young Entrepreneur Council shared their favorite CRM tools and why they’re so effective.

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When an entrepreneur starts a business, the immediate concern is how much it will cost to set up. Cost can sometimes seem like a barrier to entry for those hopeful business owners looking to get started on a budget. Luckily, evolving tech has provided many free alternatives to the paid tools other professionals use. But with so many of these tools on the market, you could spend months sorting through them to find the ones that work best for you and your business. To help you narrow down the list, 15 leaders from Young Entrepreneur Council offer their best suggestions for free tools that solopreneurs can use to help keep startup costs down.

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If you've been around the marketing world at all lately, you'd realize how much of a game-changer social media can be for a business. Setting up posts, scheduling them to come out, and engaging with those who follow your social media feeds can help you cultivate your audience. However, you may have noticed that not a whole lot of people engage with your posts immediately after they get published. Engaging people with your social media platform requires a little bit more skill and strategy than just posting regularly. These 12 associates of YEC examine some of the lesser-known or unique ways companies can use to get their followers to engage more on social media.