Joel Mathew

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Maintaining a positive relationship with your clients is important for both your business and theirs. However, there are times when your team and your client may disagree about how a project or initiative is being carried out. In cases like this, you'll want to find a solution to move forward respectfully, efficiently and collaboratively. To help you do this, a panel of Young Entrepreneur Council (YEC) members answered the following question:

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Business plans are often considered an essential tool to help set a new entrepreneur up for success. This document typically encompasses the vision for your company, including your mission statement, while also pinpointing your target audience, sales projections and growth goals. If you're a new entrepreneur, developing a business plan can be intimidating and you might not know where to start. You may also be prone to making some common errors that business owners tend to make on their first plan. To that end, nine members of Young Entrepreneur Council each share one mistake new entrepreneurs often make in their business plans and what they should be doing instead.

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When you're looking to impress potential employers and business peers, it can be difficult to show off your personality on the limited pages of a resume or job application. Thankfully, LinkedIn provides a great opportunity to get more personal with your network. With room for a summary that encompasses your career highlights and the option to write recommendations for your fellow colleagues, LinkedIn can truly help showcase your personality. To help you drive deeper, more personal connections, nine members of Young Entrepreneur Council detail how to put your best foot forward and let your unique self shine through.

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The first few years of a company can be the most critical for its overall growth trajectory. This early stage will set the tone for the business and determine how potential pitfalls will be handled.  As a business owner, you'll have to make a multitude of important decisions during this time, from determining your product's viability to setting company values. Below, 10 members of Young Entrepreneur Council detail the most important business decisions they made during the first few years of their own businesses and why they feel they were so important in getting them where they are today.

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The relationship between you and your clients shouldn’t be solely focused on business transactions. Deeper client relationships start with a willingness to get to know your customers on a personal level rather than as a number on your invoice. But there are nuances that go into obtaining a loyal customer base and advancing them into motivated brand advocates willing to promote your products on your company’s behalf. To assist you in making those deeper connections, eight members of Young Entrepreneur Council offer their best relationship-building strategies below.

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Self-doubt is common among entrepreneurs. When business owners are overcome with these doubts, it can hold them back from achieving their goals and reaching their full potential. Thankfully, there are ways to work through these limiting beliefs and develop a more secure mindset -- and it often begins with learning from other entrepreneurs who have endured those same struggles. To help reframe your current way of thinking, a group of successful leaders discussed some limiting beliefs many entrepreneurs have and how you can overcome them.

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With so many duties to juggle and schedules to maintain, executives simply can’t do it all themselves. To remedy this, many companies will hire executive assistants to help.  Executive assistants are valuable members of the executive team as they can bring order and efficiency to an executive’s role—but you have to make the right hire. To help find the best executive assistant for your company, eight members of Young Entrepreneur Council shared the traits they believe leaders should prioritize when screening candidates.

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Is your brand in need of a makeover? While it may seem as simple as something like changing your company’s name, rebranding is a complicated process with many moving parts.  After a time, many companies change or update their missions, and rebranding is an effective tool for signaling to customers that a company is undergoing major changes, but it can also result in pushback from the target audience if not handled well. Below, nine Young Entrepreneur Council members reveal steps you can take if your rebrand doesn’t achieve the reaction you were hoping for.

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Workplace stress levels continue to climb across all professions, resulting in increased burnout and decreased productivity. But just because employee stress is common does not mean it should be ignored.  By supporting workplace well-being, business leaders can play a key role in improving employee satisfaction and performance. Below, 10 Young Entrepreneur Council members shared their actionable tips for enhancing employee health and wellness.

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Every business needs to market its products and services, but there's a lot of competition out there. When you're creating a content marketing campaign for your brand, the last thing you want to do is use precious time and resources to create content that doesn't measure up to your direct competitors'. In order to differentiate your content from theirs — and gain more consumer attention — you’ll need to take certain purposeful measures. Below, 15 professionals from YEC share their best tips for creating unique content that stands out against the competition.

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Whether it’s about a job offer or a potential business partnership, every professional will find themselves negotiating at some point in their career. The secret to achieving a positive outcome for both parties doesn’t have to be a mystery, however, and the key is often in thorough preparation and knowing some effective negotiation strategies. To help professionals who are looking to hone their negotiation skills, the members of Young Entrepreneur Council shared important steps to negotiating well.

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Business advice can come from anywhere, even from those who have never owned a business. But if you’re a new entrepreneur just starting out, you tend to soak up all the information that you can. The most significant problem is there’s no simply way to tell the lousy advice from the good advice. Sometimes experience is the only way to figure out the difference. To share lessons they’ve learned in their business careers, 13 professionals from Young Entrepreneur Council reflect on the following question:

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When a client signs on with your business, they have certain expectations about what your performance will be. The best way to end up with a happy client, however, is to manage these expectations early on. If you don't, and a client feels as though they should have gotten more from your business but didn't, their testimony could severely damage your future business and your reputation. To ensure you don’t end up in this situation, 12 experts from Young Entrepreneur Council (YEC) share their insights on the following question: “What's one rule you'd suggest for better managing client expectations early in a business relationship, and why?” Follow this advice to avoid disappointing your client and instead provide even better service.

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Every day, new devices pop onto the scene promising change and innovation. For an entrepreneur who's focused on the expansion of their organization, staying up to date with the latest technology that can support personal and business growth is essential. Whether it’s in a simple or a major way, some of these technologies carry with them the power to change how we do business altogether. Below, eight members of Young Entrepreneur Council take a look at some of the tech gadgets they've acquired recently that they now consider essential to their life or business.

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You can't avoid the occasional upset customer, but you can quickly and effectively smooth things over. A business depends on happy customers for lasting success. Unfortunately, no matter what steps you take to prevent customer service issues, not every client is going to be happy. Whether their reason for anger is justified or not, you’ll need to address the situation and the person’s concerns. The way you respond can make the difference between a customer who’s ultimately satisfied and one who refuses to do business with your company again. To help you assuage angry customers, these successful entrepreneurs share their top tried-and-true tactics for conflict resolution.

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Entrepreneurs share their favorite tools, apps, and software for managing and interacting with customers. Connectivity is of the utmost importance in the modern world. In business particularly, social media, email, and other outreach methods have the potential to engage consumers like never before. In such a highly connected society, a business that doesn't leverage these tools for consumer engagement is at a disadvantage compared to its competitors.  This is why many businesses utilize several channels of communication to ensure that their customers always feel engaged. But what sort of tools do they use to accomplish that job? Here, 18 members of YEC discuss their favorite tools, apps, and software they use to drive customer engagement efforts and connect with their audiences.

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Establishing a personal brand is something many professionals do to get noticed by the right people and make themselves available to the right opportunities. Unfortunately, with all the different information sources out there, it's easy to get confused about how exactly to do that. Where one source would advise you to do one thing, another article may recommend the complete opposite. Therefore, it's not uncommon to see people drawing conclusions about personal branding that are simply wrong. Below, nine contributors to Young Entrepreneur Council look at the most common mistakes you might make when it comes to developing your personal brand and how you can fix those errors before they have a significant impact.

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Communication is one of the most essential skills that a business leader needs to master to be successful. Great leaders may develop their communication skills early on in their careers, but they also have created and maintained habits that help them communicate more effectively. When you watch great leaders address an audience or interact with others, the practices they cultivate to help them communicate so well may not be immediately apparent. Even so, their effectiveness is unquestionable. Here, nine members of Young Entrepreneur Council share the habits they believe all great leaders have and explain why these help make them such powerful communicators.

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Leaders should seek out ways to consistently express appreciation and ask for feedback.

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You may be surprised at all the parallels between school sports and business success.

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A great digital marketing strategy can drive potential customers to your website. But high traffic doesn't always translate into revenue. Once you get people on your site, you need to ensure they have a reason to follow through on their purchase. To help you do this, we asked members of Young Entrepreneur Council how they optimize and convert web traffic into real dollars. Their best tips and insights are below.

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Today’s consumers demand transparency and honesty in brands they buy from. They expect their voices to be heard, which means attracting and retaining customers is all about listening to your audience. It’s important to consider the interests of your consumers and, more importantly, implement their feedback into your products or business model. To help you do this, we asked a panel of Young Entrepreneur Council members for their best advice on how to truly listen to your customers. Their best responses are below.

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Competition among companies can be fierce, especially those in the same field with similar messages. With so many other brands out there, it can be difficult to make your story stand out among the crowd. However, you need to identify that “something special” about your business that truly makes it shine. To help you, we asked 10 Young Entrepreneur Council members how to captivate customers through the art of storytelling. Here’s how they recommend crafting a brand story that captures attention and engages your target audience.

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Don't settle for poor quality because of a lower price tag.

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Make sure to establish a relationship built on trust before having anyone market on your company's behalf.