Serenity Gibbons

Member Since 2017

Serenity Gibbons

NAACP

New York City Area

Local Unit Lead for NAACP in Northern California with a mission is to ensure the political, educational, social, and economic equality of rights of all persons and to eliminate race-based discrimination. I enjoy writing and interviewing people making a difference in the World. Former Assistant Editor WSJ. NYU Alum living in sunny California.


RECENT CONTENT

June 16th, 2020

Think You're 'Innovative?' Try These 8 Alternative Descriptors

[long-form emailed to Kelsey]

June 8th, 2020

8 Smart Strategies for Delivering 5-Star Customer Service

[LONG-FORM EMAILED TO KELSEY]

June 5th, 2020

Offering Live Customer Chat? Follow These 15 Important Tips

In today's always-on, digital-first world, consumers increasingly expect companies to offer fast and convenient channels for customer support. To this end, many brands now offer live chat so customers can reach them faster than an email or phone call.

June 2nd, 2020

19 Places to Find Talented Freelancers

19 entrepreneurs delve into where online freelance talent is most readily found


COMPANY INFO

NAACP


INDUSTRY

Nonprofit Organization Management