Member Since November 2017
About
Local Unit Lead for NAACP in Northern California with a mission is to ensure the political, educational, social, and economic equality of rights of all persons and to eliminate race-based discrimination. I enjoy writing and interviewing people making a difference in the World. Former Assistant Editor WSJ. NYU Alum living in sunny California.
Serenity Gibbons
Published content
expert panel
There are more accurate (and less overused) ways to tell the world what you do.
expert panel
[LONG-FORM EMAILED TO KELSEY]
expert panel
In today's always-on, digital-first world, consumers increasingly expect companies to offer fast and convenient channels for customer support. To this end, many brands now offer live chat so customers can reach them faster than an email or phone call. While live customer chat may be an attractive option that sets you apart from competitors, it's important to understand the commitment involved and how to best serve the customers who reach out to you through this channel. We asked a panel of Young Entrepreneur Council members what businesses should keep in mind when implementing live chat functionality. Follow their advice to ensure your customers are satisfied, no matter how they reach out to your company.
expert panel
Jun 2, 2020
19 entrepreneurs delve into where online freelance talent is most readily found Businesses have changed their approach to hiring in recent years. More and more companies are relying on freelance talent as opposed to in-house contracts. It's not surprising that the paradigm has shifted in this way, however. Freelancers can be less of a drain on company resources, but they can also be more efficient than in-house hires. Even so, businesses need to find freelance sites that offer talented individuals, accessible search functions, and escrow services in some cases. All of these factors contribute to developing a long-lasting relationship with a freelancer. The rise of freelancing has seen several different locations open up around the internet that offer businesses a chance to interact with professionals. Unfortunately, there are many freelance sites to sort through, and finding the right fit for your needs may take some trial and error. Businesses need to be careful about sourcing their freelancers to avoid hiring someone who is not good for the project or who may have a nonprofessional behavior. How does a company narrow down the best places to source a freelancer online? We consulted 19 entrepreneurs from YEC about the best places to source freelance talent online. Here's what they told us.
expert panel
May 29, 2020
18 leaders from YEC discuss what elements business leaders should keep in mind before selling their company. Selling a business is a significant step and one that entrepreneurs usually spend hours agonizing over. There are just too many uncertainties when it comes to a transaction. Is the estimation of value correct? Are you exiting the market at the right time? How do you ensure that you get the amount that you think the company's worth? Growing a business from humble beginnings to the point where it commands a decent value takes time, effort and a bit of your soul. For many small entrepreneurs, it's like selling a part of themselves. For an entrepreneur to be able to sell their company, they need to sever the emotional bonds they have with its growth and approach the sale without emotion. The best way to do this is to examine the elements that make up the sale critically before even putting the business on the market. But what features are the important ones to consider, in this case? Eighteen business owners from YEC delve into the elements they think entrepreneurs should consider before they decide to list their business for sale, and why those elements are so crucial to the decision.
