Member Since March 2012
About
Richard White is a Co-founder and the CEO of UserVoice, where he focuses on making sexy products for un-sexy markets like customer service. Prior to UserVoice, Richard was the lead designer on Kiko.com, a Y-Combinator funded Calendaring product that drew praise for it’s clean design and which was sold on eBay for $258K. After Kiko, Richard founded SlimTimer, simple time tracking for freelancers, where he experimented with name-your-own-price Freemium models. The common thread throughout all these ventures is Richard’s passion for building wonderfully simple productivity tools with delightful user experiences. He’s proud to say that his works give people more time to waste rather than waste more of their time. Richard’s expertise lies in UI design & UX but in a past life he graduated with BS in Computer Science from North Carolina State University.
Richard White
Published content
article
Aug 23, 2013
In the app economy, customer retention is the new customer acquisition. UserVoice's Richard White offers 5 ways to improve your customer retention rates.