Member Since 2016
Specialist ID
Atlanta Area
The self proclaimed “World's Preeminent Badge Holder Expert”, Michael Barnhill is a musician, father, athlete, husband, and co-founder of Specialist ID, Inc. Through his dedication to building the best badge holder company in the world, he’s been an integral part of the phenomenal growth and longevity of Specialist ID, a business that began in a dorm room in 2002 and now celebrates its fourth year in a row on the Inc. 5000 list of America’s fastest growing private companies. Customer driven, product focused, and with passion for badge holders, branding, and e-commerce, Michael is a lifelong learner who is enjoying watching his vision of becoming “The Nike of badge holders” become a reality.
Great customer service is easy to spot but difficult to master. While some tactics are obvious, like treating the customer with respect and fairness, the very best techniques for improving customer service might not be what you expect.
Opening a small business isn't easy, even when you have plenty of money to do it. Getting a small business off the ground with little to no budget is an even more challenging feat. However, with the right amount of passion and strategic planning, anything is possible.
Before a new business can set up a marketing strategy, the very first thing it must do is determine who its target customers are. While it may seem simple to pinpoint your ideal customer, sometimes you can end up making assumptions that aren’t actually true, and if you don't get your target customer base right, your marketing efforts will be focused on the wrong people.
When an entrepreneur starts a business, the immediate concern is how much it will cost to set up. Cost can sometimes seem like a barrier to entry for those hopeful business owners looking to get started on a budget. Luckily, evolving tech has provided many free alternatives to the paid tools other professionals use.
The world of work has changed significantly over the last year, with many companies moving to fully remote work. With this new environment comes a new way of managing. As teams are physically separated, it becomes even more important for leaders to find ways to bring them together. To offer some ideas on how to build such camaraderie, 11 members of Young Entrepreneur Council share their thoughts on the following question:
Being a leader is more than running meetings and managing a team. It’s a skill that takes a lifetime to master, and there will always be room to grow as a mentor, coach and source of inspiration to your employees.
You can't avoid the occasional upset customer, but you can quickly and effectively smooth things over.
As the new year signifies new beginnings, most people come up with things they want to change as the January rolls around. If these resolutions stick, they could lead to an entirely new way of life. Yet so many people let these goals falter, and within the first few weeks of the new year, these resolutions are relegated to the proverbial garbage heap.
As more people are working from home and staying in, online shopping has become the dominant means of commerce. It’s more important than ever for small brick-and-mortar retailers to get their products online and accessible to their customers. However, with so many large e-commerce competitors like Amazon, it can be hard to stand out from the crowd.
Specialist ID is a family-owned and operated business, incorporated in 2001. We provide ourselves on customer service and concern for you and your business. Our clients include Fortune 500 companies, Churches, Schools, The Federal Government as well as SMEs and individuals.
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