Jonathan Steiman

Member Since 2017

Jonathan Steiman

CEO

Peak Support

Boston Area

Jonathan is the Founder and CEO of Peak Support, a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. Peak Support offers a wide array of services including customer support, sales operations, business process outsourcing, copywriting, research, and lead generation. Peak Support’s fast and steady growth has allowed Jonathan and his management team to discover and hire the best talent from all over the world. These talented professionals in turn deliver exceptional customer service to Peak Support’s clients. Prior to Peak Support, Jonathan designed and built the TalkTo service team. TalkTo was funded by Matrix Partners and eventually sold to Path, which was later sold to Kakao Corp. Jonathan earned his MBA from NYU Stern and a BA in Finance from Northeastern University. His Instagram photos only slightly exaggerate the size of the striped bass he catches off the coast of Boston throughout the summer and fall months. You can reach him at jonathan@peaksupport.io or find him on LinkedIn.


SKILLS

  • Call Center Operations
  • Managing and Motivating Teams
  • Start-Up CEO

RECENT CONTENT

August 31st, 2020

https://www.inc.com/young-entrepreneur-council/7-successful-sales-tactics-why-they-work.html

August 19th, 2020

How Busy Entrepreneurs Can Make Time for Vacation: 11 Expert Tips

Entrepreneurs have some bad habits, one of which is not knowing when they need a break. With many young entrepreneurs, it's almost impossible to take a step back and relax. Yet studies have shown that entrepreneurs that don't take time out to smell the roses risk serious health problems later on in life.

August 10th, 2020

How To Come Up With Influential Blog Content Ideas: Nine Expert Tips

Content marketing has become a cornerstone marketing approach in the world of business and for good reason. It's a cost-effective method of getting new clients to notice the company while keeping current customers engaged with valuable information. However, for the bloggers, it can be a pain to come up with new ideas. With content so widespread on the internet, it's challenging to develop new topics or new spins on old issues.

June 30th, 2020

Nine Effective Ways To Collect And Use Customer Feedback

Customer feedback is an invaluable asset to any company. Without this information, businesses would struggle to figure out what’s working, what isn’t and how they can improve their processes. But how exactly do you get your customers to share their honest opinions – and what do you do with that information once you have it?


COMPANY INFO

Peak Support

Based in Cambridge, Massachusetts, Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, business process outsourcing, copywriting, sales lead research, graphic design, and more. We also offer operations and strategy consulting. Our global delivery model enables us to provide service from the Philippines, the U.S. and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.


AREA OF FOCUS

  • Call Center
  • Outsourcing
  • Customer Service

INDUSTRY

Outsourcing/Offshoring