Founder and CEOCFO Hub
Member Since July 2020
Jack Perkins founded CFO Hub to provide strategic finance and accounting services to enterprises of all sizes. CFO Hub serves a diverse array of clients throughout the US and abroad, providing them with CFO, Controller, Accounting, and HR solutions to help them scale. Prior to founding CFO Hub, Jack served as the CFO and Controller of rapidly growing enterprises in California, steering them through multiple institutional financings and revenue growth. These experiences have equipped him with the skills necessary to meet the needs of even the most intricate business models. Jack began his career in public accounting and is a licensed CPA in the State of California.
When it comes to communicating with customers, every company has their own way of doing things. Whether it’s following the “the customer is always right” rule or following a pre-written script designed to deescalate conflict, each customer service team draws on their past experiences to communicate with customers in the most effective way. But as this is a process that evolves over time, the practices you follow now may not be the same ones you used when you started. To shed some light on their own experiences with customer communication, eight members of Young Entrepreneur Council each share the best lesson they ever learned about communicating with customers and the impact that lesson has had on how they do business now.
Often, one of the most gratifying parts of being a small-business owner is building a connection to your local community. One of the many ways business owners can do this is by hosting local events. Whether it’s an intimate gathering in your store or a big summer bash, events are key opportunities for strengthening your relationship with your customers — but that doesn’t mean they have to break the bank. To help you determine the best ways to cut costs while still putting on an event to remember, 10 members of Young Entrepreneur Council (YEC) weigh in on the following question:
The work world looks vastly different from what it did just a few years ago—with the pandemic forcing many employees and employers to adapt to remote work or else shut their doors potentially for good. And while some companies have made attempts to return their work environments back to a pre-pandemic office structure, many employees have come to appreciate the benefits of a remote-work lifestyle and have shifted their expectations around what they will and will not accept in the workplace. This evolving attitude, as well as a number of other factors, has made it difficult for some companies to find the talent they need to continue prospering in the market. Here, eight members of Young Entrepreneur Council elaborate on these factors and discuss what employers can do to not only make finding talent easier but also retain that talent once they’ve been brought on board.
Knowledge is the key to success. This is especially true for entrepreneurs, as the wisdom shared in books can prove to be invaluable for both the budding startup founder and the seasoned business owner. From time-tested strategies for growth to profound insights on leadership and innovation, these literary gems have the power to shape the way entrepreneurs approach challenges and opportunities. Whether you're seeking inspiration, seeking to hone your leadership skills or simply looking to expand your entrepreneurial mindset, books are a must-have resource to empower and guide you on your entrepreneurial journey. To recommend a few of their favorites, Young Entrepreneur Council (YEC) business leaders answer the following question:
CFO Hub provides outsourced CFO, Controller, and accounting services for growing enterprises to augment and streamline their operations. We strive to provide the most comprehensive financial support tailored to fit your business needs. By partnering with the CFO Hub team, companies will have access to financial professionals with decades of experience for a fraction of the cost of a full-time staff.