Member Since February 2015
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About
Drew Gurley is an extremely active figure in the insurance industry, renowned for his expertise in deal-making and strategic leadership. As the Founder of Redbird Advisors and Executive Vice President of Digital & Acquisition Marketing at Senior Market Advisors, Drew plays a pivotal role in driving the success of these organizations. With a passion for insurance product development, mergers & acquisitions, and distribution growth, Drew remains deeply engaged in shaping the industry's landscape. He is particularly skilled at collaborating with insurance agencies to implement sustainable and scalable growth strategies, making him a sought-after growth partner in the insurance FMO world. Drew Gurley's commitment to innovation and his extensive involvement in the insurance sector have earned him a reputation as a driving force behind positive industry advancements. His work has been featured in numerous media outlets such as Forbes, Inc, MarketWatch, and many others. Aside from his duties with Redbird and Senior Market Advisors, Drew is deeply committed to giving back to the community and empowering future business leaders. He serves as a dedicated mentor for students in the Trulaske School of Business at the University of Missouri-Columbia, his alma mater by sharing his knowledge and experience to help shape the next generation of professionals. Drew actively advocates for two important causes close to his heart, building awareness for Epilepsy and Breast Cancer. Through his philanthropic efforts, he strives to make a positive impact on the lives of those affected by these health challenges.
Drew Gurley
Published content
expert panel
When it comes to communicating with customers, every company has their own way of doing things. Whether it’s following the “the customer is always right” rule or following a pre-written script designed to deescalate conflict, each customer service team draws on their past experiences to communicate with customers in the most effective way. But as this is a process that evolves over time, the practices you follow now may not be the same ones you used when you started. To shed some light on their own experiences with customer communication, eight members of Young Entrepreneur Council each share the best lesson they ever learned about communicating with customers and the impact that lesson has had on how they do business now.
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Selecting an insurance FMO can make or break your success in the industry, so you should consider your choice carefully.
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As a member of the executive team, a COO—or chief operating officer—is a key leadership position responsible for the overall daily operations of a business, ensuring long-term goals are met with everyday tasks and initiatives. Because the COO has a hand in nearly every department of the company, selecting the right one could be the difference between a major business failure and a major success. How, then, can companies ensure they’re recruiting and hiring the best candidates for such an important role? The members of Young Entrepreneur Council break down the answer below by sharing nine tactical steps business leaders can take to ensure they hire the best COO for their team.
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From rejection and adversity to self-doubt, entrepreneurs will inevitably encounter many challenges as they work to build a thriving business. Fortunately, there are effective strategies new business owners can leverage to help them navigate the rough patches and stay motivated to achieve their goals. Without preparing for unexpected setbacks and downturns, a new entrepreneur may struggle to maintain the focus and confidence they need to succeed. Here, 12 Young Entrepreneur Council members share their best advice for persevering through the difficulties that come along with entrepreneurship, offering tips to help entrepreneurs stay the course and find lasting success.
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In the early days of your startup, investors can make or break your business. Failing to bring on new investors can mean pushing back the launch of your service or product, or delaying a major hire or purchase. That’s why it’s so important to connect with investors from the start and to pitch your business in the right way. Here, nine Young Entrepreneur Council members share tips for practicing your pitch to potential investors and what to keep in mind before the big day.
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Your customers can be an invaluable business resource if you know what to ask. Happy customers are the key to any successful business. Ensuring a great customer experience requires sales and customer service teams to speak with customers and find out how they feel. However, your team must know the right questions to ask to gain truly valuable insights from customer conversations. Below, a group of successful entrepreneurs shared eight smart questions sales and customer service reps should be asking their company's customers. Here's what to ask and the potential impact the answer could have on your business's growth.
Company details
Redbird Advisors
Company bio
Redbird helps insurance industry companies scale sustainable revenue through our four part delivery of customer experience services, digital transformation, process implementation, and business development strategies & tactics. What’s our competitive edge? We’re consultants with deep operator experience that have a proven ability to roll our sleeves up, get to work, and deliver meaningful and measurable results.