Founder of too many companies, #CEO of @supportninja // Solving the human capital needs of fast-growing tech #startups // Author // Subscribe to my weekly email digest https://codymclain.com
- Business Development
- Process Improvement
- Go to Marketing Strategy
SupportNinja was founded with the simple intention to help small businesses get stuff done without having to spend a lot of money hiring people to do it. Also, we understand that as online businesses and startups grow, often they simply cannot keep up with demand. A lack of solid customer support is one of the most frequent complaints consumers have. Many companies could benefit from other services like bookkeeping and translation that would be more efficiently serviced from outside. That’s why we joined forces and created the SupportNinja team! Our goal is to help your company succeed by not only taking weight off your shoulders but also to empower you with customer feedback to help you adapt and grow.
Area of Focus
- Customer Service
Recent articles by Cody McLain
- September 10th, 2019
A lack of motivation is more of an ailment than a lack of something and can generally be addressed by working through a few inaccurate thought processes.
- August 8th, 2019
Add a human touch to the online experience with live consumer support.
Keep up with these trends to ensure your BPO company is delivering the value consumers want in an increasingly automated world.
- May 23rd, 2019
People of all professions can take back control of their time by implementing some simple calendar management practices. By managing and directing time before it is spent, it is much easier to focus on the things that matter.