Cody McLain



Austin, TX


Founder of too many companies, #CEO of @supportninja // Solving the human capital needs of fast-growing tech #startups // Author // Subscribe to my weekly email digest



  • Business Development
  • Process Improvement
  • Go to Marketing Strategy

SupportNinja was founded with the simple intention to help small businesses get stuff done without having to spend a lot of money hiring people to do it. Also, we understand that as online businesses and startups grow, often they simply cannot keep up with demand. A lack of solid customer support is one of the most frequent complaints consumers have. Many companies could benefit from other services like bookkeeping and translation that would be more efficiently serviced from outside. That’s why we joined forces and created the SupportNinja team! Our goal is to help your company succeed by not only taking weight off your shoulders but also to empower you with customer feedback to help you adapt and grow.


  • Outsourcing/Offshoring

Area of Focus

  • Outsourcing
  • Customer Service
  • Consulting

Recent articles by Cody McLain