Brittany Hodak

Member Since 2013

Brittany Hodak

Speaker & Author

Creating Superfans

Nashville Area

Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She is the former Chief Experience Officer of and was CEO and co-founder of The Superfan Company. Forbes said of her debut book, Creating Superfans, “If you have customers, you need this book. Period.”


  • Customer Experience
  • Public Speaking


December 22nd, 2020

Entrepreneurs Share Eight Key Takeaways From Their Own Positive Experiences As (And With) Customers

Most of us can look back and remember several less-than-ideal experiences we had as customers. Even more memorable, however, are those times when a company's customer service exceeds our expectations—even delights us. In almost every instance, receiving outstanding service from a business creates a loyal customer for life. Therefore, taking note of and learning from excellent examples of customer service can be an invaluable tool for any entrepreneur or business leader looking for ways to "wow" their own customers. 

December 3rd, 2020

Nine Simple Ways A Young Founder Can Demonstrate Their Industry Thought Leadership

When you’re young and inexperienced, stepping up to a leadership position can be more difficult than usual. Without a strong standing in their industry, a new entrepreneur may not be able to navigate the terrain as easily as others. However, these leaders can still bring fresh perspectives and ideas to the table.

November 25th, 2020

10 Out-Of-The-Box Marketing Promotions To Jump-Start Your Early-Stage Business

Trying to get people interested in your startup may seem like fighting a losing battle. The early stages of a startup have several challenges to getting customers involved in the business. Advertising to a large market can be expensive, and you have to figure out if your strategy will even work with your core audience. Standard marketing campaigns can be useful, but audience responses can be lackluster for something they've seen dozens of businesses try before.

November 25th, 2020

Seven Leaders Share Their Best Business Decisions And Contributions

Few things make an entrepreneur feel happier than accomplishing a significant goal. Many business owners approach their companies with concrete goals in mind for where they want it to be in a few years. However, when you're a new entrepreneur, it can be a challenge to plot your own course.


Creating Superfans

The Superfan Company is an entertainment company focused on enhancing experiences for pop-culture superfans. We work with celebrities and brands to create unique, engaging content to help activate the audiences that matter most to them. Whether we're making a fan-club magazine for a superstar like Katy Perry or targeting superfans of a film like Guardians of the Galaxy at retail, we create original content to fans LOVE!


Marketing & Advertising