Member Since 2012
San Francisco Bay Area
Chief Business Officer at Loop Returns, the best returns solution for Shopify brands. 3x founder, now advising and investing in startups. Advising: Magoosh, Gabbi, Verto Education, ChannelApe, Brightflow, Goodbye Bread, Surge.ai, Builder.io, FanRally, Legitimate, GIST, Rally Investing: Clockwork, Documate, Placement, twine, Reflective, Bloom, Overflow, MarketerHire, Alloy, Biteable, Milo, EcoCart, Partnered.io, Enquire Labs Investing via syndicate on Angel List: https://angel.co/s/nps/zNcNw Served as Cofounder, Chairman and President at Passport (passportshipping.com). Still advising. I'm a generalist's generalist (if it's not eng, I'm pretty decent). My focus tends to be on all-things Go to Market; Fundraising; Strategy; and finally (and most importantly), helping founders navigate emotionally through the early stages of company building. Founder of Modify Watches (www.modifywatches.com), which was acquired in 2019 by Custom Ink, and Refill Revolution (acq. 2011). Also proud to serve as a Board Member for Larkin Street Youth Services, and an advisor for Magoosh, an ed-tech company (#186 on the Inc. 500) among a handful of other commerce infrastructure and EdTech companies. Previously earned my MBA from Berkeley-Haas, and was a management consultant with Deloitte for four years (2 in NYC, 2 in London). From Cleveland. Go Cavs (and other teams).
Leverage tools that will help you grow your e-commerce brand.
Pivoting your brand can allow you to make changes for the better. Just be prepared to tackle the risks.
When you're battling every startup's worst nightmare, protecting yourself and your brand is critical.
Particularly for product companies, there's a sales channel you might be overlooking: business-to-group.
No matter your company's size, you can prove you have what it takes to roll with the big players.
Start-ups in growth mode tend to write off customer service as a cost-center to be dealt with "later." These two founders beg to differ.
Courtesy of Wikipedia Almost every retailer is struggling with “showrooming,” when customers browse a retailer’s product only to purchase the product elsewhere for a lower price. This phenomenon extends beyond the obvious big-box retailers – even e-commerce sites that curate items find that users will leverage the site’s expertise and effort [...]
from dierken via flickr A friend and I started Modify Watches last year when I was 28. I had just finished my MBA, and in the past had spent four years with Deloitte Consulting, a management consulting firm. I started in the company’s New York office after finishing my undergraduate studies [...]
Loop is the best returns solution for Shopify brands, including Allbirds, Brooklinen, Chubbies, Nisolo and more